What browser versions does PBISApps.org support and how do I troubleshoot problems?

Modified on Tue, 01 Aug 2023 at 11:36 AM

This website has been tested and confirmed to work with:Always make sure you have installed the latest patches for the version of the browser you are using.

Troubleshooting Steps

If you are uncomfortable performing any of these steps, please consult your local I.T. person.

Update Your Browser to the Latest Version

Instructions for Finding Your Browser Version

  • Firefox
  • Chrome: type about:version into the address bar and press enter

Instructions for Updating Your Browser Version

Your school I.T. department may control browser updates, typically with Internet Explorer. In this case, please consult them.

Try a Private Browsing Window

Another troubleshooting strategy is to use a Chrome incognito window or Firefox Private Browse. This will temporarily exclude the use of browser extensions, which may interfere with logging in. Ad blocking extensions are a common source of problems for example.

Reset Browser Settings

If you are having trouble logging in or loading any pages you can try resetting your browser settings, disabling plugins or extensions you have installed, or try using a different browser.

Instructions for Resetting Browser Setting

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