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More Characters in the "Notes" section

Jennifer Haskin Sep 03, 2019 09:01AM PDT

How can I add more characters to the notes section? Currently SWISS only allows 500 characters but I need 1,000 on some of the more detailed referrals. Thank you for your time.

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Katie Schulz Sep 03, 2019 09:59AM PDT Support Staff

There is not a way to increase the characters allowed in the Notes section, but it is at item on our feature request list. We do sometimes find that schools are using the Notes section to enter information that is already captured on the referral form (such as location, problem behavior, etc) so I would recommend that you review the data being entered to ensure you’re not duplicating information unnecessarily.

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