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Login and getting to the actual application

Shelley Aug 29, 2013 05:51AM PDT

How the heck do you get to the dashboard that allows you to work with the system?

Apparently there are new dashboards but instead of simply directing existing users to an easy to understand drop down, everything we've found requires one to wade through advertising and videos.

I don't know who's idea it was to make it so convoluted to simply get to the tool, but it was not smart to make it obtuse for those of us who have used the system for years. I do not have time to wade through all the videos, nor do I need to be sold to. Simply give me the link to enter data and pull up reports!

SWIS people - make it user friendly for existing users please.

Up 0 rated Down
Robin Spoerl Aug 29, 2013 08:43AM PDT Support Staff

Hi Shelley,

I’m sorry that you have had difficulty logging into SWIS 5.

I’d like to start by assuring you that no advertising or pop-ups exists on this site, you may want to scan your computer for spyware. However, we do have videos that are meant to be informative and instructional in nature. In fact there’s a video demonstrating how to login to all the applications. You can view it here

After you log into SWIS 5 you may want to watch additional videos illustrating the changes to the system and access resources. You can find all of those listed here

We launched this website last April to bring all our applications, resources and support together in one place so that it’s easier to access all of them at once. I know that change can be hard and am also frustrated when I have to learn a new way to do something, after doing it another way for years. There are many efficiencies gained by having all our resources in one spot and I hope after the initial learning curve, you’ll explore the

Thank you for your feedback.

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