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Phone: 855-455-8194Fax: 541-346-2471
Mailing Address
1235 University of OregonEugene, OR 97403-1235
Support
Accounts & Billing
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When will I receive an invoice for my school’s SWIS subscription?
Subscriptions are renewed every September 1st — your invoice should arrive in the mail 3-5 business days from ...
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How will I know my school’s account is activated?
Once our office receives your school’s completed School Information Form and License Agreement, the paperwork ...
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Where can I get a copy of my invoice?
If you need an additional copy of your school’s invoice, you can print a copy directly from within the applica...
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How do I pay my invoice?
Invoices may be paid with a check or credit card. Credit Card Credit card payments can be made onli...
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Where can I update my school's billing information?
Your school’s SWIS facilitator can update all of the contact information for your building. If you’re unable t...
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Where can I send my purchase order for my subscription?
A purchase order isn’t required for our purposes; however, it might be for yours. If you need a PO to complete...
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Can I train my new schools if their account isn't activated?
While it is nice to be able to leave newly trained schools with their live accounts to enter referrals as soon...
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How can I sign the SWIS Suite license agreement with an electronic sig...
You can sign the SWIS Suite license agreement using an electronic signature. If you don't have an electronic s...
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How do I complete and submit the SWIS Suite license agreement?
Certified facilitators work with schools to authorize and complete the SWIS Suite license agreement. The SWIS ...
Fax: 541-346-2471
Eugene, OR 97403-1235
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