Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB


Jessica Mar 06, 2014 07:28AM PST

Is anyone else having problems with entering CICO data? The website is extremely slow. It took me an entire day to enter 2 weeks of data. Whenever I click on a new date on the calendar it takes a good 40-60 seconds to load. No other part of the website does this, only the data entry part of CICO. So frustrating!!!

Also on the data table portion of a student count report it shows no data for weekends and days we didn't have school. It is misleading .... Someone looking at the report would assume no data was entered ont hose days. is there a way to exclude "no school" days from the data table report?

Up 1 rated Down
Diertra Mar 31, 2014 11:55AM PDT Support Staff

As schools enroll 50 or more students the system does slow down. We are working on an optimization of CICO data entry for our upcoming release this Spring. Until the update is released there are a few things schools can do to assist in speeding up the system.

1. Use an update web browser.
2. Unenroll students no longer on CICO to clean up the list which will cut the loading time when moving between days on data entry.

We do apologize for the slowness you are experiencing and appreciate your feedback which has been instrumental in making changes to CICO data entry. As we identify the release date of Spring SWIS update we will post an article on our website.

The CICO school settings are set currently for your school to track data on the weekends. You can change the school settings to not track the data by clicking on Tools and School Settings.

This question has received the maximum number of answers.

Contact Us

We're available 7 AM–4 PM Pacific, Monday–Friday

Post a Public Question Email Us

Phone & Fax

Phone: 855-455-8194
Fax: 541-346-2471

Mailing Address

1235 University of Oregon
Eugene, OR 97403-1235

Sign Up for the PBISApps Newsletter

Subscribe to our quarterly newsletter to stay up-to-date with all our news, updates, and releases!

Image of two speech bubbles

We're Here to Help!

Search our support forum or ask a question.
We're also available by chat, email, or phone when you need live help!    Go to Support »


SWIS Suite:   SWIS   |   CICO-SWIS   |   ISIS-SWIS

PBIS Assessment   |   PBIS Evaluation

Let Us Help You

Video Tutorials   |   Materials

Training   |   Support   |   Contact Us

Join the Conversation

Copyright © 2016 Educational and Community Supports, All Rights Researved   |   Confidentiality & Security   |   Customer service software powered by

In affliation with the    University of Oregon
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found