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Rebecca Cavett Dec 13, 2018 10:01AM PST

As soon as I open the think to change my password, the website redirects to your home page and I am unable to enter a new password. I haven't been able to enter any data for a month. Please help... Rebecca

1 Community Answers

Best Answer
Katie Schulz Dec 13, 2018 10:33AM PST

It sounds like either 3rd party cookies are being blocked, or you have a security setting (most likely at the school or district level) that doesn’t allow you to click on unknown links from an email. You’ll want to make sure you’re allowing 3rd party cookies and check with your IT person to ensure you can access the link.

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