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Error Message

Felecia May 18, 2018 06:19AM PDT

When inputting referrals, I receive the error message "An Error Occurred. An unexplained error occurred. If you continue to experience problems please contact SWIS Suit Support". Please advise.

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Lisa May 18, 2018 06:34AM PDT
I keep receiving an error message when I save a referral. And I am unable to edit the student information
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Diertra May 18, 2018 08:00AM PDT Support Staff

Thank your for reaching out and letting us know of the error. We released an updated yesterday evening which has cause the issue. We are actively working on it and hope to have it fixed this morning. Referrals are being saved and show up in reports so you can continue to enter the referrals or hold off until we get the error box issue fixed. We are also working to reactivate the edit button so referrals can be edited. I do apologize for the inconvenience and appreciate the patience while we fix the issue.

If you have any questions please do not hesitate to contact our office.

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