Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

gettign to school account/dashboard.

sandy washburn Aug 28, 2015 07:58AM PDT

Just had phone calls from 2 schools corporations--same problem I see posted earlier today. Log in happens then when they try to get to swis--blank white screen or back to apps home pages with log in completed. what should we advise when this happens--this seems to be a recurring issue? I don't think it happens for very long, but I think it does happen for folks over and over again.

Up -1 rated Down
Diertra Aug 28, 2015 08:52AM PDT Support Staff

We released an update last night with some new features and bug fixes, one of which is causing failure with the login. We are currently rolling the release back and hope to have all service restored in the next 30 minutes. We do apologize for the inconvenience and appreciate everyone’s patience while we work on fixing the issue.

This question has received the maximum number of answers.

Contact Us

We're available 7 AM–4 PM Pacific, Monday–Friday

Post a Public Question Email Us

Phone & Fax

Phone: 855-455-8194
Fax: 541-346-2471

Mailing Address

1235 University of Oregon
Eugene, OR 97403-1235

Sign Up for the PBISApps Newsletter

Subscribe to our quarterly newsletter to stay up-to-date with all our news, updates, and releases!

Image of two speech bubbles

We're Here to Help!

Search our support forum or ask a question.
We're also available by chat, email, or phone when you need live help!    Go to Support »


SWIS Suite:   SWIS   |   CICO-SWIS   |   ISIS-SWIS

PBIS Assessment   |   PBIS Evaluation

Let Us Help You

Video Tutorials   |   Materials

Training   |   Support   |   Contact Us

Join the Conversation

Copyright © 2016 Educational and Community Supports, All Rights Researved   |   Confidentiality & Security   |   Customer service software powered by

In affliation with the    University of Oregon
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found