I see a blank screen when I try to access the SWIS Suite.

Last Updated: Sep 06, 2013 10:49AM PDT
Some users have experienced difficulty accessing their SWIS dashboard after logging into PBISApps.org. When clicking the SWIS Suite link at the top of the screen, a blank page displays instead of data on the SWIS dashboard.

Troubleshooting Steps

If you are uncomfortable performing any of these steps, please consult your local I.T. person.

Update Your Internet Explorer to the Latest Version

Typically, this display error happens for users accessing SWIS through Internet Explorer version 8 or earlier. For most users, updating their version of Internet Explorer resolves the issue. For instructions on how to update Internet Explorer.

Enable JavaScript in your browser

If you are using a compatible internet browser and you are unable to view your SWIS dashboard, the error will be resolved by enabling JavaScript. For step-by-step instructions on how to enable JavaScript, please take a look at this link.

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